ONECOMPANY PTY LTD
Privacy Policy
ABN: 76 698 012 396 | ACN: 698 012 396 | 1company.au
Effective Date: 1 July 2026 | Last Updated: June 2026
1. Introduction
Onecompany PTY LTD (ABN 76 698 012 396) (‘we’, ‘us’, ‘our’) is committed to protecting the privacy of individuals who interact with our business. This Privacy Policy explains how we collect, use, disclose, and manage your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website 1company.au or engaging our services, you consent to the collection and use of your information as described in this policy.
2. What Information We Collect
2.1 Information you provide to us
- Name and contact details (phone number, email address, postal address)
- Organisation name and your role within it
- Project details, requirements, and briefs you share with us
- Communications you send us by email, phone, or via our website contact form
- Billing and payment information (invoiced clients only)
2.2 Information collected automatically
- Website usage data (pages visited, time on site, browser type) via analytics tools
- IP address and device information
- Cookies and similar tracking technologies (see Section 7)
3. How We Use Your Information
We use your personal information to:
- Respond to your enquiries and communicate with you about our services
- Provide project management advisory and consulting services
- Prepare and send proposals, quotes, and invoices
- Manage our ongoing client relationships
- Improve our website and service offerings
- Comply with our legal and regulatory obligations
- Send you relevant information about Onecompany services (where you have consented)
We will not use your information for purposes not listed above without your consent.
4. Disclosure of Your Information
We do not sell, rent, or trade your personal information. We may share your information with:
- Our professional advisors (accountants, lawyers) where necessary
- Technology service providers who help us operate our business (e.g. cloud storage, email platforms), who are bound by confidentiality obligations
- Government bodies or law enforcement agencies where required by law
All third parties are required to handle your information in accordance with applicable privacy laws.
5. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. This includes:
- Secure email and document storage systems
- Password-protected devices and systems
- Access controls limiting who can view client information
No data transmission over the internet is completely secure. While we take all reasonable steps to protect your information, we cannot guarantee its absolute security.
6. Data Retention
We retain your personal information for as long as it is necessary to fulfil the purposes for which it was collected, or as required by law. Client project records are typically retained for 7 years in accordance with Australian tax and business record-keeping requirements.
7. Cookies
Our website uses cookies to improve your browsing experience and analyse site traffic. Cookies are small text files stored on your device. You can configure your browser to refuse cookies, but some website features may not function correctly without them.
8. Accessing and Correcting Your Information
You have the right to request access to the personal information we hold about you, and to request corrections if it is inaccurate. To make a request, contact us at:
Email: [email protected]
Address: Unit 1, 2A Joan Avenue, Fulham Gardens SA 5024
We will respond to access and correction requests within 30 days.
9. Complaints
If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with us at [email protected]. We will investigate and respond within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The current version is always available at 1company.au/privacy-policy. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.
11. Contact
For any privacy-related enquiries, contact:
Nikolai Pustynnikov — Director, Onecompany PTY LTD
Email: [email protected] | Phone: 0403 225 427
Unit 1, 2A Joan Avenue, Fulham Gardens SA 5024